Returns & Refunds

Swimwear Policy

Due to hygiene and health regulations, we are unable to accept returns, exchanges or refunds on swimwear purchases. This policy applies to all swimwear and swim products, regardless of whether tags are attached.

Clothing Policy

We accept returns and refunds on clothing (excluding swimwear) within 30 days of purchase, provided the item is:

• Unworn and unwashed
• In its original condition
• Tags are still attached
• Accompanied by proof of purchase (order confirmation or receipt)

How It Works

• Returns are at the customer’s expense.
• Once we receive and inspect the returned item, we’ll process your refund to the original payment method.

To Start a Return

Please email merchandise@icebergs.com.au with your order number and reason for return.

Additional Information

• We do not accept returns on sale items or gift cards.
• We do not offer exchanges on any items.
• For any merchandise enquiries please email merchandise@icebergs.com.au